As the world shifts from dropping by a store to packages dropped on your doorstep, clear and concise standards around shipping, in the form of a shipping policy, are becoming a necessity for web vendors of all forms. A shipping policy is simply a clear statement of how your company ships goods. It can include:
In this article we'll discuss why you need a policy, where it should go, what should be contained in the policy, and how it interacts with other documentation such as your terms of service.
